Are you having a problem with your Norton product? The scan
does not complete even when you click on a fix now option? Then there is no
need to get worried! This happens with many users and eventually, they get
confused. In such a situation, you must try to fix the issue yourself first and
if that does not work then you must contact Norton customer support for a
further solution.
In this blog, the same issue that you are dealing with is
discussed. The users can refer to the fixture steps if they do not have any
idea about the solution. But keep in mind that the steps should be performed
properly
Steps To
Fix "Norton Virus Scan Not Working"
Solution 1:
Restart your computer
Exit from all the ongoing programs and restart your device,
then try to scan. If it gets stuck again then move to the next solutions.
Solution 2: Run
LiveUpdate
·
Start your Norton program
·
In the main window, click the security option
and select LiveUpdate
·
When the LiveUpdate is finished then click on ok
·
Run the option again until the message ‘Your
Norton product has the latest protection updates’ appears on the screen.
·
Restart your computer after exiting from all
programs.
Solution 3:
Download and run the Norton Power Eraser
·
Go to the official website and download the
Norton power eraser
·
Select the location of download as desktop and
then click save
·
Double click on the NPE.exe file to run it
·
Go through the license agreement and click
Accept
·
Click the scan for risks icon in the Norton
power eraser
·
The application will perform a rootkit scan and
once done the system gets restarted
·
Once the device restarts, the scan will start automatically
and you just need to follow the on-screen instructions
You May Also Read:
These troubleshooting solutions will surely lead to the
bringing of positive results and the Norton scan will run completely fine. But
in case if there are some problems that are making you go blank then reach out
to avail instant services by dialing Norton customer support number. The
helpline stays accessible 24x7 online and the technical executives will resolve
the problem in minimum possible time.
Source URL: - Norton
Virus Scan Doesn’t Complete When I Click Fix Now